Frequently Asked Questions

We currently serve Dallas and Austin TX. Get in touch to discuss your location and home needs.

Your membership includes a set number of handyman hours and scheduled maintenance visits. Any additional repairs or projects are billed at cost plus a 15% management fee—and all charges are consolidated into one monthly statement to keep things simple.

We provide full-service home management—handling everything from routine maintenance and seasonal upkeep to urgent repairs and renovation oversight. With Kincaid, you get one trusted point of contact who coordinates vendors, manages timelines, and ensures everything is done right.

It starts with a Home Assessment. We’ll walk through your property, document key systems, and recommend a maintenance plan tailored to your home’s needs. From there, you select a membership level and enjoy total peace of mind.

Unlike a traditional handyman, Kincaid offers proactive planning, expert oversight, and transparent billing. We don’t just fix problems—we prevent them, manage the details, and advocate on your behalf to ensure fair pricing and high-quality results.

We manage a wide range of needs, from small tasks like fixing a loose cabinet door to larger projects like water heater replacement or generator installation. If it involves your home, chances are we can take care of it—or bring in a trusted pro who can.

Yes. If something breaks unexpectedly—like a burst pipe, HVAC failure, or electrical issue—just call us. We’ll coordinate the repair immediately and manage the process so it’s resolved as quickly and smoothly as possible.

Absolutely. If you have preferred service providers, we’re happy to work with them. Otherwise, we’ll recommend trusted pros from our vetted network.

Our plans include monthly and quarterly visits aligned with the seasons, covering everything from HVAC filter changes and water softener checks to exterior inspections and preventative maintenance. We’ll recommend the right plan for your home after an initial assessment.

It’s your digital archive of essential home information—appliance model numbers, serials, warranties, service history, and more. We build it during your Home Assessment, and you can access it anytime through your client portal.

Yes. Whether you’re away for the weekend or the season, we offer home check-ins to ensure everything is secure and in good working order. If anything needs attention, we’ll handle it and keep you informed.